Business Development Associate

Paris, France - Business Development Full-time
On our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace our atmosphere and defy their own expectations.


As part of our Key Account Management team you will strive to build and nurture strong long-term relationships with our partners in Europe and North America. You will guide top-tier retailers and brands by consulting them on their digital advertisement and drive-to-store strategy in our Stocard app to help them get the most out of our channel. You are not only a strategic partner, but an essential hub between retailers and our sales teams, as well as tech teams. Your strong entrepreneurial mind and excellent client orientation is what drives you. Leave your footprint in a fast-paced and international environment to actively grow our business together with us! 
Role and Responsibilities
  • Manages multiple accounts, develops your own accounts and identifies opportunities for expanding relationships.
  • Works closely with our Sales teams in in Europe and North America to engage top-tier retailers and brands.
  • Consults and guides leading retailers on mobile technologies and customer loyalty.
  • Based on campaign data and analytics, derives implications for your customers, but also new features and increase the leverage of your accounts.
  • Manages and orchestrates ad campaigns to provide a unique experience to users and clients.
  • Deep dives into our product, together with our engineers, at the intersection of business and tech.
  • Nice to Have
  • Strong interest in mobile, startups, and apps, feeling related to our vision.
  • Analytical mind with a sound understanding of statistics and an affinity for tech, or the ability to learn quickly.
  • High customer orientation with strong interpersonal skills.
  • 2+ years of relevant experience is a plus.
  • Strong hands-on mentality, not afraid to roll your sleeves, and love to get things done and processes improved.
  • Strong understanding of the retail industry, loyalty programs, drive-to-store & drive-to-web marketing, digital advertising, targeting, and underlying technology.
  • Excellent communication and writing skills in English (French, German or Dutch are a strong plus).
  • Strong listening skills, empathy, and ability to convince.
  • University degree (Bachelor/Master or equivalent) in Business Administration, Economics, Consumer Behaviour, or a related field.

  • What we offer:

    Diversity & Community
    With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.

    Ownership & Impact
    Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.

    Trust & Collaboration
    Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.

    If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success. 

    At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up!  

    Additionally, we’re providing each Klarnaut with a contribution and equipment to improve this flexible work life. Use it to glow up that personal home office space, or upgrade those work accessories.

    Challenges & Rewards
    We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.

    About Klarna
    Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control. Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. Klarna has over 5,000 employees and is active in 45 markets. For more information, visit Klarna.com

    It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.