Sales Operations Manager, M&A

Remote - United States Revenue - Sales Operations
About the Position
The Manager, Sales Operations will be responsible for guiding acquired companies along the sales integration journey and evolving our sales guidelines and collaboration efforts for all lines of business. This role will be a trusted advisor to existing Business Development (BD) leadership and to newly acquired companies as we integrate them into our CRM (Salesforce) and support their adoption of FiscalNote’s sales processes. This person will partner with teams across FiscalNote to deliver M&A integration that supports the company’s growth strategy. 

About the Sales Operations Team
The Sales Operations team supports and enables our revenue teams to sell and serve more effectively and efficiently. By managing internal systems, technology, and processes, this team ensures our Business Development team has what it needs to be successful. Beyond the day-to-day support of the revenue teams, the Sales Operations team is integral to corporate strategy by providing insightful analysis to inform data-driven decision-making.

About You
Analytical. Driven. Empathetic. Intelligent. You have a sharp eye for detail that allows you to generate actionable data. Your previous managers describe you as a critical thinker, who creates new ways to solve problems and stops at nothing to ensure that information is as accurate as possible. You artfully balance the need to evolve with the changing requirements of the business with the structure necessary to manage sales operations at scale. With these shifting priorities, you are a pro at managing your time and setting expectations with your stakeholders as to appropriate deadlines. Comfortable working cross-functionally, you are able to tailor your communication style and narrative to suit the needs of the audience - be it a front-line representative or a member of the Board.
What to Expect in this Position:
  • Operate as the Sales Operations lead on sales guidelines and M&A integration post-closure
  • Advise on and translate go-to-market strategies into operational policies, proactively identifying and resolving potential risk areas where there may be overlap
  • Maintain our written policy for representatives about which products they may sell in which geographies and to which personas in response to organic and inorganic growth
  • Program Management (scope/schedule/risks), business analysis (fit/gaps, business requirements, functional requirements, change requests), influence integration systems architecture, as-is and to-be state process documentation for M&A integration for BD
  • Map and migrate data from various acquired CRMs into FiscalNote’s primary instance of Salesforce, establishing and aligning new products within FiscalNote’s reporting taxonomy
  • Manage M&A organizational change efficiently, minimizing disruption for the organization while carrying out with excellence, and clearly communicate status, risks, and remediation plans with stakeholders
  • Create a M&A playbook for Business Development to support integration delivery with repeatable templates/processes
  • Utilize the following leadership qualities:
  • Composure: Strong stakeholder-facing communication and interpersonal skills with the ability to support complex engagements
  • Urgency: Able to move fast and drive business value and results
  • Consultative: Able to lead high powered workshops and effectively tailor messaging based on the audience and subject matter
  • Flexibility: Able to pivot with grace when circumstances change and business needs evolve
  • Credibility: Able to interact with various levels of an organization both technical and non-technical to discuss comprehensive solutions
  • Your First 6 Months:
  • Month 1: Learn FiscalNote:
  • Develop an understanding of the FiscalNote customer lifecycle, sales process, and product suite
  • Learn our Salesforce infrastructure for reporting
  • Master FiscalNote’s contracting process 
  • Shadow current sales M&A integration work 
  • Months 2 - 3: Apply Knowledge & Document Processes
  • Build reports for operational use 
  • Support contracting inquiries 
  • Begin participating in sales M&A integration work with support from the existing Sales Ops team
  • Create a template/work plan for the next M&A integration 
  • Months 4 - 6: Manage Projects
  • Continue support with reporting and contracting
  • Take ownership of sales M&A integration
  • What Sets You Apart:
  • 3+ years of professional experience with project management responsibilities
  • Relevant professional experience working with product operations, CRM, sales operations, order/contract management, and quote to cash functions
  • Experience thriving in a dynamic, rapidly changing environment 
  • High emotional intelligence and discretion with sensitive information
  • Experience navigating interdependencies on M&A projects or similarly complex projects (ie product launches, migration efforts to deprecate legacy systems) which includes business & technology alignment plus change management
  • Strong influence skills to collaborate effectively with partners that lead to improved decision-making and business outcomes
  • Experience using Salesforce Sales Cloud and CPQ
  • Proficiency in G-suite applications 
  • Professional experience in sales, sales operations, consulting, and/or M&A
  • Experience with Project Management tools
  • Experience working at a growing public company
  • MBA/PMP preferred

  • About FiscalNote 
    FiscalNote is the premier information services company focused on global policy and market intelligence. By combining AI technology, expert analysis, and legislative, regulatory, and geopolitical data, FiscalNote is reinventing the way that organizations minimize risk and capitalize on opportunity.

    Home to CQ, Roll Call, Oxford Analytica, and VoterVoice, FiscalNote empowers more than 5,000 clients worldwide to monitor, manage, and act on the issues that matter most to them. To learn more about FiscalNote and its family of brands, visit FiscalNote.com and follow @FiscalNote. 

    At FiscalNote, we Lead with Values
    Know your Audience ∙ Find the Truth ∙ Drive Alignment ∙ Level Up ∙ Own the Job ∙ Bias for Action ∙ Support the Family 

    FiscalNote is continuing to hire new talent, with all interviewing and on-boarding done virtually due to COVID-19.  New team members, along with our current staff, will temporarily work remotely (unless communicated otherwise).  

    If your background and experience align with the competencies above, we encourage you to apply so that we can review your experience and learn more about how you can add to FiscalNote’s growth and success.

    Company Benefits
    FiscalNote offers competitive salaries, equity packages, and retirement accounts to ensure we’re all FN owners. We work hard, so our open vacation policy helps us ensure you’re getting the R&R you need. We offer comprehensive health, vision, and dental insurance options supplemented by a flexible spending account (FSA). We have a slew of other benefits which you can check out at careers.FiscalNote.com.

    FiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer.

    FiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov/E-Verify.