Senior Variable Compensation Specialist

Mississauga, Ontario PointClickCare - Human Resources Full-Time
For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. 

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Position Summary:
Reporting to the Manager, Variable Compensation, the Sr. Variable Compensation Specialist is responsible for the end-to-end processing of monthly and quarterly sales commission and other incentives, development and governance of Sales Compensation plan & policies, as well as contribute to other Variable Compensation initiatives including sales compensation plan design and plan effectiveness assessments. This position will work independently and cross-functionally within Sales Operations, Human Resources, Finance and Payroll teams.
Key Responsibilities:
  • Manage, improve and document the monthly process for commission and other incentives for our Sales teams. This includes precise application of plan measures and ensuring that all commission calculations comply with terms and policies.
  • System administration of Varicent Sales Performance Management (SPM) tool to calculate monthly/quarterly commissions as well as provide statements/reports to Sales teams.
  • Provide expertise, support, and training to the various leaders on the plans and commission tools.
  • Resolve inquiries regarding commissions, tracking exceptions and provide recommendations to sales leadership and other business leaders regarding commission rules.
  • Operationalize new plan designs manually or through sales commission tools. Develop Sales Compensation Plan and Policies
  • Responsible for revamp of commission dashboard that delivers trends and insights on commission and performance to Sales and Sales Leadership.
  • Contribute to regular and ad-hoc data analysis, reporting, including market benchmark analysis, and Year-End review.
  • Assist in sales programs performance and ROI analysis.
  • Contribute to Long Term Incentive Program annual review, plan operationalization and administration, as well as communications.
  • Develop and coordinates communication both within the team and across other teams/functions as needed.
  • Effectively partners and collaborates with key stakeholders in HR, Sales, Finance and Sales Operations at all levels, influencing across various functions and departments.
  • Required Experience:
  • Strong communication (written and verbal), organizational, analytical and problem-solving skills.
  • Experience in automated sales commissions systems and their set-up and operation is a plus.
  • Strong business and financial acumen.
  • Ability to work collaboratively in a team environment and build rapport.
  • Exhibits process orientation and ability to create standard work procedures.
  • Take initiative to implement improvement opportunities.
  • Exhibit strong resource coordination and influencing skills.
  • Demonstrated problem solving ability and critical thinking skills.
  • Effective informal and formal presentation skills.
  • Strong listening and communication skills, both verbal and written.
  • Ability to work under tight deadlines and timelines and the agility to be flexible as needed.
  • Demonstrates internal and external customer focus.
  • Proficiency in Microsoft Office, specifically Excel and PowerPoint required.

  • Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.


    It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.

    When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: 

    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.