Digital Loss Prevention Manager
UK London Farfetch - Operations - E-Commerce Operations Full-time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
Our office is located in Old Street, London's tech hub. With an open-plan space, ideal for collaborative working, an outdoor terrace for a team lunch, or a dedicated studio for a yoga class.
Reporting to the Senior Head of Fraud, the Digital Loss Prevention Manager will develop a team focused on reducing loss/risk across our E2E customer journey. They will drive the global strategy and performance of digital loss prevention methods across the Farfetch platform.
The function will provide analysis and insight that will drive direction and prioritization of the digital loss prevention strategy, establishing focus on the key areas of loss and risk.
WHAT YOU'LL DO
WHO YOU ARE
REWARDS & BENEFITS
EQUAL OPPORTUNITIES STATEMENT
Your work will be diverse - you'll collaborate with a variety of technology, data, commercial and operations teams across the organization to deliver compelling technologies and processes in digital loss prevention management.