Customer Service Representative - Temporary
North Vancouver, BC (Corporate) Head Office - Guest Services FT Temp/Seasonal
Department: Customer Service
Reports to: Customer Service Supervisor
Location: North Vancouver
Your Opportunity at ARC’TERYX:
As a Customer Service Representative, you will provide an exceptional experience and helpful solutions for guests seeking answers about Arc’teryx products and services.
Recognizing the diverse needs of our guests, you will take an empathetic approach to offer personalized resolutions through multiple channels of communication. In collaboration with a dynamic, high-performing team committed to both Customer Service and After-Sales support, you will represent the brand and inspire continuous growth of guest loyalty.
Under current health and safety recommendations, this role offers the flexibility of working in our office or from home. As such, all applicants must have a quiet, private workspace and a high-speed internet connection. Working at home or in the office is subject to business needs and applicants should be prepared to work from home or our office as required.
Meet Your Future Team:
The Arc’teryx Customer Service and After-Sales team offers a service that is authentic, professional, and knowledgeable, striving for a human interaction above all else. By doing so, we inspire guest loyalty and support the growth of our brand in our epicenter cities and around the world.
Is this job open to relocation? No
Will there be Visa support? No
Can this job be hired remote? No
If you were a Customer Service Representative now, here are some of the core activities you would be doing:
Here are some of the things you could be working on in the future:
Are you our next Customer Service Representative?
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
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