CRM Marketing Associate

New York City, NY, United States - Marketing
On our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace our atmosphere and defy their own expectations.


We are looking for a CRM Marketing Associate to join one of our rapidly growing CRM teams in New York.

As CRM Marketing Associate, you will play a key role in optimizing shopping within the Klarna App, by creating an emotional connection with the consumer and building a habit to use our products and channels through CRM.

In this role you will also be responsible for executing and following up on global multichannel marketing campaigns. To be successful in this position, you should be detail-oriented, data-driven, able to be flexible and willing to challenge the status quo.
What is needed:
  • 2-4 years minimum experience in marketing.
  • Flexible and adaptable; no task is too small.
  • Self-starter with strong work ethic, capable of setting and maintaining own deadlines,
  • Experience of impacting & contributing to increased customer engagement in outbound CRM campaigns (Email, SMS), app CRM (Push, In App Message) and app content (Articles).
  • Hands-on experience in marketing automation/CRM tools, email marketing, customer segmentation & A/B testing. 
  • Nice to have:
  • Experience using Braze
  • Global marketing experience

  • Please submit your CV in English along with your application.

    Location: New York City

    Salary Band: 70,000 - 85,000 USD as total compensation per year (this is variable depending on level assessment).

    What we offer:

    Diversity & Community
    With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.

    Ownership & Impact
    Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.

    Trust & Collaboration
    Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.

    If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success. 

    At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up!  

    Additionally, we’re providing each Klarnaut with a contribution and equipment to improve this flexible work life. Use it to glow up that personal home office space, or upgrade those work accessories.

    Challenges & Rewards
    We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.

    About Klarna
    Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control. Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. Klarna has over 5,000 employees and is active in 45 markets. For more information, visit Klarna.com

    It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.